Why Market to Generation X?

Generation X"--the 40 million or so people borndemographics.As a result, Xers also are:- More stable
between 1965 and 1976--understands it is living in awhen they do marry, Xers are about nesting and
world of uncertainty where neither themaking a house a home. Today's newlyweds are
govern¬ment nor private employers offer lifetimetypically more mature, well-established and have higher
financial security. This is, however, the next generationincomes than in the past.- Better savers than their
of responsible adults, bright young people with familiesBoomer parents. In this they are more like their
to protect and educate...and nearly 40 years untilgrandparents. The average Gen-X Moms and Dads
retirement.Generation X was the backbone ofstart putting money away for college when their kids
Operation Iraqi Freedom and continues serving the USare 2½, while most Boomers waited until theirs
effort to bring peace to the Middle East. None had towere 7.- Rediscovering traditional family values.
be there. They chose to be there by becomingAppalled by the moral relativism and situational ethics
Marines, soldiers, sailors, airmen or Coast Guardsmen.of their parents' generation--the Clintons were the last
For example, our son, Bill, 32, was finishing a four-yearstraw for many young Americans (Al Gore and John
Marine Corps enlistment when September 11 changedKerry amusing poseurs) Xers similarly don't buy the
his life plan. Completing Officer Candidate School andnotion that the government-as-nanny-state knows
The Basic School would mean another four-yearbest. Their message: It doesn't take a village, stupid, it
commitment-but one he gladly made. After receivingtakes parents!- Redefining the family-career challenge.
his commission, Bill was assigned to Okinawa, andBoomer women may have opened the door to the
recently returned from an 8-month deployment toworkplace, but their daughters are facing the
Iraq.So don't mistake Gen-Xers for Baby Boomers.family-career challenge in their own ways. "I have
Generation X detests labels--including the "Gen-X" tagtalked to women of all ages about balancing work and
it's had to live with--and unlike their Boomer parents,family life. What has surprised me the most is the
has no illusions about the future.Gen-Xers are...- Lessdifference in outlook between women my age, 27, and
status-conscious than their parents, Gen-Xers are notwomen just 10 years older," says Elizabeth McGuire, a
into show, they want re¬sults. Many Xers nograduate student at John Hopkins School of
longer view college as the only way to prepare forInternational Studies: "But most women I know who
vocations lead¬ing to rewarding careers. Theseare in their 20's are dissatisfied with [family-career]
sharp young people are becoming a significantalternatives. Concerned about infertility, many of us
economic and social force.- Boldly putting their ownwant to have children while we're young. And though
stamp on business. Launching hi-tech and other typesmany of the dual-career couples I know who have
of companies at a record clip, Gen-Xers are less tiednannies are wonderful parents and have successful
down by old notions of bureaucracy, and they're readycareers, it seems their relationships with each other
to try out their own management styles. Yet, theyhave suffered. While others debate whether day care
view financial prosperity as a by-product of ais harmful to children, we are more worried about
well-rounded life, not the main event.- Risk-takers.avoiding the frenetic pace these families seem to
Surveys find adversity, challenges, and the high risk ofkeep."In a word: Gen-Xers are unique. They don't do
failure, far from discouraging Gen-Xers, have producedthings or look at the world the way their parents did,
a tough, even ruthless edge. Resilience, the willingnessand they have to be approached and worked with
to abandon a losing project and try again, isaccordingly.What This Means To YouMarketing and
fundamental.- Motivated to make a difference.selling to Generation X is a work in progress. That
Gen-Xers are attracted to careers that compelmeans you can take what you do best and creatively
interest and provide the challenge of competition. Thirtywing it based on what you know about this unique
years ago, Peter Drucker in The Ef¬fectivemar¬ketplace. Declares motivational speaker and
Executive, wrote: "Doing the right thing is moreauthor, Sue A. Hershkowitz, CSP, "Look for ways to
important than doing things right." Judging by the wavetwist the familiar and success will beat a path to your
of successful Whiz Kids with neither formal businessdoor."We say: Gen-Xers may not beat a path to your
edu¬cation nor conventional management training,door, but you can show them the way.Want More?
Drucker's message resonates.- Interested in goodSend questions and comments to w..Bill Willard has
personal relationships. Embracing racial and culturalbeen writing high-impact marketing and sales training
diversity more genuinely and less self-consciously thanfor over 30 years-but as Will Rogers put it: "Even if
any generation before them, Xers are also more likelyyou're on the right track, you'll get run over if you just
to be tuned-in to personal relationships and do businesssit there." Through interactive, Web-based
with someone they like and believe to be competent"Do-While-Learning (TM) " programs, e-Newsletters
than with someone claim¬ing to be an "expert."-and straight-talking articles, Bill helps small-business
Delaying marriage and starting families. Maybe it'sowners and independent professionals get the job
because they've seen so many Boomers end up indone: profitably improving performance, helping grow
divorce court, the so-called challenge of being single inyour business, skipping expensive mistakes, making the
a couples-oriented world no longer squares with thejourney to success faster, smoother, easier. And fun!