| Thinking about getting a Panasonic plasma TV? If so, | | | | temporarily, a handful of owners voiced displeasure. In |
| you've come to the right place because I have some | | | | regard to burn-in, which is what occurs when an |
| important and detailed information to share with you. | | | | after-image appears and remains on the screen |
| My research team collected data from at least 550 | | | | permanently, virtually no owners reported this problem. |
| actual Panasonic plasma television owners. The | | | | Motion blur was not a problem to speak of, nor was |
| sources for this data were nearly 100 different online | | | | difficulty viewing the TV from different angles than just |
| message boards, which tend to be among the best | | | | from the front. |
| places to find unbiased and helpful product information. | | | | Ease of Use, Sound and Appearance |
| Picture Quality | | | | Owners generally found the TV easy to set up and |
| Virtually all owners were pleased with the picture | | | | use. Some owners would like a better designed |
| quality, including the accuracy and richness of the | | | | remote control, however. |
| colors, brightness, contrast and clarity. In addition, they | | | | When it came to the sound quality of the built-in |
| had no complaints with how well the TVs render black | | | | speakers, the clear majority of owners were happy. In |
| color. | | | | regard to the appearance of the TV, that is, how it |
| While virtually all owners were impressed with how | | | | looks as a piece of furniture, owners almost |
| their TVs displayed high definition, many were less than | | | | unanimously had praise. |
| impressed with how they displayed standard definition. | | | | Quality |
| Standard definition was not described as bad by | | | | What about the quality and durability of the Panasonic |
| owners who complained; it just was not as good of a | | | | plasmas? Problems and defects were reported, such |
| picture as they wanted. | | | | as issues with the power supply and unwanted noise, |
| Screen glare can be an issue with plasma TVs, and it | | | | but complaints about quality were not common overall. |
| was somewhat of an issue to Panasonic owners, | | | | The majority of owners who had contact with |
| according to our data. While not a widespread | | | | Panasonic's customer service were satisfied. |
| complaint, several owners were not pleased with how | | | | Satisfaction Rating |
| much their screen reflected light. | | | | The bottom line is that, based on our research, 93% of |
| Image retention and burn-in can also be issues with | | | | the Panasonic plasma owners included in our data |
| plasmas. In regard to image retention, which is what | | | | were satisfied with their TV. |
| occurs when an after-image appears on the screen | | | | |