| Pay 650 yuan before maintenance! Question, dispute, | | | | fee. |
| alarm, wait ... ... the public Chan sigh | | | | Similarly, another consumer Cheng also complained to |
| Chenpeople to buy a LCD TV before using a half | | | | reporters: plasma TV at home because the |
| years, failure can not be used to repair the master | | | | connecting wires not long enough to buy one the other |
| door openings should receive maintenance 650. Why | | | | manufacturers, the result of a factory opening is 200. |
| so expensive? He is puzzled; the two sides followed a | | | | Businesses pass the cost of unreasonable |
| dispute, it was referred to the police. Is the | | | | As LCD and plasma TVs gradually into the ordinary |
| maintenance fee is really flat-panel TVs, "no control" it? | | | | family, "affordable, can not afford to repair" has |
| Not first pay 650 yuan, repair No way | | | | become a phenomenon. Maintenance fees frequently |
| Mr. Chen said that last year on Jan. 1, he bought a | | | | thousands, while the TV itself has continued to cut |
| Konka LCD TV. Two days ago, was watching TV | | | | prices, this contradiction is hard to understand. |
| and suddenly heard a bang. "There was a burning | | | | Maintenance of such a high price, reasonable? |
| smell was smell, although no sparks and debris spilled | | | | Guangzhou City Council's relevant responsible person |
| wounding, but my daughter and wife were terrified." Mr. | | | | said that the high prices of flat-panel TVs determine its |
| Chen then call the company hotline Konka, staff said | | | | must have good quality, and also covers quite a lot of |
| 24 hours would send home maintenance; but Chen | | | | elements of the service content, can no longer be |
| wait three days but could not see shadows, had to | | | | thrown to the consumer too much after-sales |
| once again call Konka company, "around 7 pm that | | | | maintenance costs commitment. |
| night, maintenance personnel door to No maintenance | | | | However, the Guangzhou Association Yao Wenzhen |
| on the opening: first pay 650 yuan to say. In addition | | | | electrical maintenance industry believes that the |
| we charge door fees 20. but the money does not | | | | collection is a technology repairs due respect, the public |
| include the costs for spare parts. I feel so ridiculous, so | | | | be misled, that is simple for home appliance repair |
| both theories together. " Arguing for an hour to no | | | | parts, lack of technical content. But in fact, repair, or |
| avail, Chen angry alarm. No one was injured since the | | | | repair one or two hours a few days, entirely by the |
| incident, the police recommended for the Council to | | | | master personal technical knowledge and accumulated |
| help Mr. Chen. But things have not been resolved. | | | | experience. Yao Wenzhen said: "I hope the service |
| Reporter learned from the company Konka, LCD TV | | | | companies to consider the affordability of the user. If |
| repair clearly the price is clear: home repairs during the | | | | the maintenance cost is too high, exceeding the |
| warranty period without charge over home warranty | | | | capacity of consumers, will affect the brand |
| companies to charge 20 yuan fee, maintenance costs | | | | reputation." Therefore, he also reminded consumers of |
| according to the size of TV charges, 20-inch liquid | | | | buy flat panel TV at the beginning, be sure to shop |
| crystal TV is at or below 150 yuan, 20 and 30 inches | | | | around and comparison service and maintenance |
| of 300 yuan, more than 30 inches or 650 yuan, if the | | | | prices. |
| test does not repair the boot according to half-price | | | | |