| Data loss can be a big problem for any | | | | then informed our tech that the drive had |
| business, but sometimes it's an even bigger | | | | pictures of his daughter who had been killed |
| issue for home users. Think about all the | | | | recently, and he had no backup of them. It |
| family pictures you keep stored on your | | | | was probably one of the most heartbreaking |
| computer, the e-mails between family and | | | | moments we've experienced here. This was not |
| friends, the home videos, etc. In today's | | | | someone's Quickbooks file, or a years worth |
| world, most home computers contain data that | | | | of spreadsheet data, this was someone's life. |
| you simply cannot put a price on. | | | | This was one of the few things this man had |
| | | | to remember his daughter. You simply cannot |
| Just for a moment, while you're sitting there | | | | put a price on something like that. |
| reading this, think about what's on your | | | | |
| computer. Maybe you have digital pictures | | | | After much work, we were able to get a good |
| celebrating the birth of your baby girl, or | | | | image of the drive and we eventually got to |
| maybe it's a graduation video. I'm asking | | | | the point where we could attempt to copy the |
| you....no, I'm begging you....if you have | | | | data over to our storage server. Everyone |
| anything like that on your system and it's | | | | here had their fingers crossed, hoping beyond |
| not backed up, back it up today! | | | | hope that we had been able to make it work. |
| | | | You can imagine our excitement as we did an |
| As the President of a large data recovery | | | | image search of the recovered data and found |
| firm here in the U.S., you would think I'd | | | | thousands of pictures this man's daughter. |
| rather talk about how WE can help you if you | | | | It was an unbelievable moment, and his |
| lose your data. While we certainly can | | | | reaction was beyond words. |
| recover data in 80% of the cases we receive, | | | | |
| there's something more important here. A | | | | While this particular case had a happy |
| case we got in recently really hit home with | | | | ending, 2 out of every 10 cases won't be so |
| how important it is to back up personal data. | | | | happy. It's just a fact within the industry |
| | | | that around 20% of the hard drives received |
| A gentleman sent his crashed drive into us | | | | will not be recoverable, either due to |
| for recovery, and over the phone, the | | | | excessive platter damage or severe |
| symptoms he was describing didn't sound good. | | | | corruption. Why even take the chance? |
| The drive had been making some unusual | | | | |
| noises, wouldn't spin up properly, and was | | | | Please, go out and buy yourself one of the |
| not seen by the system. This is usually | | | | many cheap and affordable external backup |
| indicative of a major mechanical issue with | | | | devices available at just about any store. |
| the drive. | | | | If you can afford it, buy two of them and |
| | | | keep them in two separate locations. This |
| The man said he would pay | | | | may seem extreme, but trust me, if you ever |
| anything.....anything at all.....no matter | | | | hear that "click of death" coming from your |
| how big the cost, to recover the data on that | | | | computer, you'll be happy to know your most |
| hard drive. Obviously very emotional, he | | | | precious data is safe and sound. |